Archive Reading List for:

Organizational Leadership

1. Women, Dominance, Competence, and Influence Research compares two explanations for influence in mixed gender task groups. 2. Target on Your Back Am I in danger? 3. A Social Media Horror Story An example of emotional blindness harming an organization. 4. Matching Values Research discovers a new solution to the problem of employee misfits. 5. Provoking Novel Solutions Research discovers the value of a scarcity mindset. 6. Flattery Will Get You . . . New research discovers a cure for the ingratiator's dilemma. 7. That Little Competitive Edge 8. Researchers explore a halo effect in product comparisons. 9. The Failure Trap New research displays the futility of scapegoating. 10. Leadership and Gender New findings offer a disturbing conclusion. 11. Servant Leadership Research reveals when and how servant leadership works. 12. Fun at Work New finding points to improved customer experience. 13. The Experience of Power New research reveals two problems that come with power. 14. What Not to Do New research focuses on the negative, but it does provide insights for managers. 15. Managing Failure New research offers guidance to managers when their people must work through failure. 16. Following Gender Rules for Talking, or Not New research reveals communication rules and their effect. 17. Gratitude 101 Research offers new guidelines for an old rule. 18. In the Presence of Power New research exposes a thought process that stifles employee contributions. 19. To Lead a Group New research offers guidance to supervisors in their leadership roles. 20. To Resist a Power Stereotype New research reveals resistance to stereotypes in some organizations. 21. The Dumbest Mistakes New research offers a strategy to reduce mistakes. 22. Bargaining With Men New research sheds a fresh light on negotiating between genders. 23. Rousing the Troops Research reveals a surprising way supervisors can stimulate employee vigor. 24. Change Your Mind, Please! New findings in preference reversal research. 25. Deviance and Self-Esteem New research solves a puzzle and offers a new way to reduce deviant acts. 26. The Irony of Punishment New research measures the impact of reward and punishment. 27. Ability, Permission, and Profit New research explores customer service performance and profit outcomes. 28. For Safety Sake A review of 20 years of safety research leads to 3 recommendations. 29. Strengthening the Core Recent findings offer a new way to stimulate performance. 30. Involving Family in the Business, or Not New research reveals both opportunity and danger. 31. Knowledge Intensive Service Research reveals an emphasis in service that strongly impacts customer satisfaction. 32. Overqualified: In or Out? Research demonstrates new solutions to an old problem. 33. Fairness Rules Research reveals new ways to influence employee perceptions of fairness. 34. Abusive Supervision Research explores ways to derail the negative impact of abusive supervision. 35. A Curse and a Blessing Researcher explores reactions to advanced technology. 36. The Persuasive Role of Mimicry Researchers discover a surprising potency in a simple action. 37. The Contribution of Bad Moods Research discovers a contribution that negative moods can make and reveals ways to tap it. 38. Creating Legitimacy New research explores how entrepreneurs mold perceptions to acquire resources for their businesses. 39. To Be Well-liked Researcher gains valuable insights into ingratiation as a social influence tactic. 40. Thwarted Desire Researcher investigates disappointment and discovers a new direction of causality. 41. The Perfect Predictor Researcher explores the limits of attention blocking. 42. Getting in the Way Researcher explores client sexual harassment. 43. What Matters? Research tests a performance appraisal improvement. 44. Emotional Intelligence New findings in emotional intelligence point to uses in the workplace. 45. Helping, or Not Helping New findings challenge a long-held belief about the contribution of our best employees. 46. Loafing on the Job New research helps explain loafing in work groups and offers guidance on how to reduce it. 47. Workplace Feuds A new finding offers a way to prevent feuds from taking root. 48. Making Sure Training. Can they learn it? Will they use it? Does it work? Will it prevail in competition? 49. Cutthroat Cooperation New finding provides guidance for improving compensation systems. 50. Something from Nothing Researcher discovers the dark side of "making do." 51. After Event Reviews Researcher modifies a review technique and explores its value. 52. Loyal Customers New research explores identification as a basis for loyalty and makes a provocative claim. 53. Broken Promises New research reveals how to correct a common employee disappointment. 54. What Does it Mean? Research explores the effect of sensemaking on action. 55. Deciding with Your Emotions New research reveals a weakness in decision making. 56. One of the Guys New research finds an antidote for the doubt and suspicion that sometimes greets new supervisors. 57. Turover and Performance New research explores links between turnover and performance and discovers new ways to influence both. 58. Mood and Persuasion Research reveals an unexpected influence of mood on the acquisition of attitudes. 59. Trust and Business Success New research explores factors important in business success. 60. Giving Instructions Recent research in goal setting gives supervisors new insights when making assignments. 61. A Test for Resisting Change New research offers an explanation for resistance to change that troubles some people. 62. The Fine Points of Cohesion Researcher explores the link between close knit work groups and performance. 63. Losing Control Researcher discovers a surprising effect when changes are introduced. 64. The Question of Fit Recent finding challenges a long-standing tenet of hiring. 65. Fooling Us in the Interview Research reveals a type of interview question that prompts favor seeking answers. 66. Unconscious Mind Sets Research reveals new understandings of how we make decisions. 67. Don't Use the Telephone! New research reveals the weakness of using the phone to try to reach agreements. 68. When the Going Gets Tough Recent findings about human performance reveal new ways supervisors can help their best employees. 69. Running on Three Cylinders Research discovers a superior technique for managing important meetings. 70. The Psychology of Giving Up Researcher discovers two reasons managers give up on improvement efforts. 71. The Tall Poppy Syndrome Researcher explores the destructive action of envy in the workplace. 72. The Social Costs of Seeking Help New research reveals two ways to reduce social costs for people seeking help. 73. Emotional Balancing New research reveals the emotional needs of two groups that must be met for rapid change to occur. 74. Reducing Mistakes Researcher discovers problems in our perceptions of our progress toward goals. 75. Maintaining Championship Performance Researcher explores the factors that lead to sustained competitive advantage. 76. Self-Regulation Researcher explores the impact on performance of three, common, self-regulation attitudes. 77. Real Job Effectiveness New research reveals a problem we create for ourselves. 78. Certification Contests New research discovers an overlooked factor that contributes to business survival. 79. Helping People Embrace Change Research discovers ways leaders can help employees make change. 80. Good Money After Bad Research reveals three ways to correct the urge to risk too much. 81. The Second Half Research reveals a mid-point intervention that doubles the productivity of task groups. 82. Competition Counts Research reveals industry conditions that favor new businesses. 83. The Happy Worker Research corrects a mistake and rediscovers a long-lost principle. 84. Group Memory Research reveals the benefits of group memory and ways managers can use it. 85. Comparison Advertising Research settles the question of the effectiveness of comparison ads. 86. Bad Advice Research reveals ways to improve decisions by improving the advice we receive. 87. Learning and Forgetting A careful balance of learning and forgetting leads to improved performance. 88. The Endowment Effect Research investigates a thinking pattern that affects decisions. 89. Business Planning and Performance Researcher explores business planning and finds relationships with success. 90. An Improved Reformed-Sinner Strategy Researcher discovers the best pattern of force and problem solving that resolves conflicts. 91. Employee Assertiveness and Manager Performance Research discovers a new benefit of assertive employee behavior. 92. Capturing the Essence of Performance Researcher demonstrates an improved performance appraisal system. 93. Sharing the Wealth Researcher investigates the effects of two popular pay plans on performance. 94. Outstanding Problem Solvers Research identifies several thought processes of high performers. 95. The Second Law of Bureaucracy Researcher explores rule-making in business. 96. Improving Morale A simple plan with a big payoff. 97. Organizational Politics Research reveals that molding values corrects the damage of politics. 98. Performance and Age of the Firm Researcher learns of tradeoffs in business strategy and their effects on performance. 99. Skill-Based Pay A new pay plan reveals a remarkable impact. 100. Loyal Customers Research reveals a vulnerability and an opportunity. 101. Predicting Sales Performance Research examines 129 studies searching for patterns that predict sales success. 102. Lowering Expectations Research reveals a technique that improves the adjustment of new employees. 103. Customer Loyalty Researcher discovers some new connections that impact customer loyalty. 104. Culture Clash An analysis of cultural traits explains differences in conflict resolution strategies. 105. Making it Simple Research highlights the need to help people translate intentions into actions. 106. One Person as a Time High quality relationships reveal striking benefits. 107. Tough Times Make Tough Bosses A simple precaution saves much misery when managers must deliver bad news. 108. A Cure for Fixed-Sum Reasoning Researcher demonstrates a surprising antidote for fixed-sum reasoning. 109. Cooperative Business Ventures Researcher explores the practice of cooperation between firms. 110. Fighting at Work Researcher explores workplace conflict and finds ways to manage it. 111. Helping Customers "Get Along" Research reveals damage to customer satisfaction inflicted by other customers and offers suggestions for improvement. 112. Loafing on the Job Researcher discovers ways to structure work that discourage loafing. 113. A Matter of Trust Researcher discovers a connection between initial trust and later job performance. 114. Buying Customers Researchers find a problem with entertainment promotions and suggest a way to correct it. 115. Leveraging Brains Researchers discover a company that has perfected group brainstorming. 116. Effective Price Cues Researchers resolve questions surrounding reference prices and provide guidance for retailers. 117. Passing the Torch Researchers find reasons for concern in a study comparing CEO succession in family and nonfamily firms. 118. Constructive Conflict Researchers explore the factors that encourage both destructive and constructive conflict. 119. Managing Customer Complaints Researchers discover new connections between dissatisfaction and complaining. 120. Team-Based Management Researchers examine a new management system and discover its warts. 121. Self-Managed Teams Researchers explore the factors that make work teams successful when they manage themselves. 122. The Heart of the Pep Talk Researchers demonstrate performance benefits for preparatory information in high stress settings. 123. Performance Review Effectiveness Researchers find surprising results when comparing survey results across several cultures. 124. Mothers in Need An in-depth examination of working mothers reveals insights that should help us design products to meet their needs. 125. Managing Core Incompetencies Simple rules and administrative habits display a destructive impact on the development of new projects. 126. Getting the Right Mix Researchers explore the effects of gender on the performance of decision making groups. 127. The Benefits of Membership New research measures the benefits of association membership. 128. New Business Formation Researcher identifies factors that spur the formation of specialized small companies. 129. Life on the Tightrope Researchers explore ways managers can enhance their reputations. 130. How to Stop the Bleeding Researchers study business turnarounds and reveal the secrets of the executives in charge. 131. Jumping Ship - A Business Virus Researcher discovers a new way businesses can get themselves into trouble. 132. Guilt Ads Researches explore the effect of guilt ads on attitudes and purchase intentions 133. Satisfied Business Customers Research reveals practices to follow and practices to avoid to enhance the satisfaction of business customers. 134. A New Marketing Metaphor California researcher contributes a fresh insight that compels marketers to reconsider their approach when introducing innovations. 135. Starving for Quality A review of total quality management reveals ways to check its progress and discovers signs of trouble. 136. Listen While You Work? Researchers discover a simple personnel practice that boosts both performance and satisfaction for some employees. 137. Just Do It! Research discovers the best tactics to accelerate product development. 138. Relationship Signaling in Service Industries An experiment reveals a strong, unrecognized influence on perceptions of quality. 139. Debunking T.V. Advertising Myths Research reveals new rules for using T.V. advertising to influence sales. 140. Leading People into a Rut New research reveals a common mistake involving performance feedback and demonstrates what happens when it's corrected. 141. Building Trust Recent discoveries on trust offer new ways to influence it. 142. Something Employees Know Some employees carefully nurture images of being poor employees to manipulate managers and other employees. This research explores their motives and tactics. 143. Delivering Motivated Workers Motivating employees requires that we call attention to the success of work groups. 144. Lessons from the Midville Farmers' Market A field study discovers powerful drivers for retail purchasing behavior. 145. Managing Race Relations Researcher explores a hot topic. 146. Influencing Voluntary Turnover Research identifies simple ways to influence voluntary turnover.

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